Will not be back.
Always a positive experience! Had a wonderful massage with Dawn, who is the best!
I'm torn with this review. I've been going to this spa on & off for at least 8 years. One of the positive things I can say about this establishment is that the service team has always been talented, professional, very courteous & really care about what they do for a living. It shows in their treatments. What I cannot seem to put my arms around are a combination of price & comfort aesthetics. There really is a difference in going to a spa that is separated into the hair salon section of which you would expect to be high energy, loud, filled with vibrance & action. But when you make any other 'spa' appointment, which essentially doesn't take place in the salon, you expect it to be visually inviting, calming, soothing, quiet, peaceful, an area you can unwind in which should encourage comfort & relaxation. If I am paying for a treatment that is similar in cost to a luxury spa I expect it to feel that way. When I arrived for my evening appointment, I was immediately seated in the empty salon area. My view was an entire room of empty salon chairs, sinks, hair products, hair swatches, etc. I was the ONLY person in that section, alone. I was offered coffee, tea, water or wine. As I drank my beverage I already felt a sense of not being important enough to be sat in the visually appealing section. The therapist was great. Unfortunately the updating they're doing to the manicure/pedicure stations still has you sitting right by 2 areas that are the least appealing to anyone - the bathroom & the employee lounge/kitchen. You either get the faint aroma of sewage from the bathroom which is kept open or you get the smell of whatever they've been warming up in the microwave. If I am to pay $95, not including tip, for a spa manicure/pedicure experience, I expect it be such. On a separate note, every single time I am there, when I go to use any coupon I may have received directly from the Spa, there's a problem. Every single time. When I receive emails asking me to give the spa another chance for my business, I would expect it to be better than the last. It just continues to go backwards less the technicians who are truly exceptional. Chances are, this is my last visit. I am truly an advocate for supporting local businesses. I am hoping that the owner makes some improvements to the overall experience so that they can continue to keep local residents who would love to be able to drive down the road for a special treatment. Final suggestions, technicians should not be socializing with one another while providing luxury spa treatments. The attention should be 100% dedicated to the individual you are servicing. Conversations should not taking place between the front desk person, the technicians, the other individuals sweeping & cleaning the salon during client treatments, etc. Unfortunately my technician was constantly interrupted by everyone else at the salon who was not servicing others which was disappointing. However, she handled herself extremely well.
Very relaxing and quiet. The staff is very professional.
Went in for a pedicure and they were 5 minutes late getting me into the chair. I asked if I could up grade my service and was told they were booked solid and I was only getting the express service that I booked. Ok not a problem. Just a sugar scrub on my feet with a light message and cleaned my cuticles . I was charged an extra 5 dollars for a French pedicure one coat of polish and a top coat only, no base coat? Asked if she was feeling artistic and the girl replied I don't do designs?
I was gifted a massage and pedicure. I have to say it was a very wonderful experience. I went back to get my hair cut and Hanna was amazing!! I have curly hair and she did a fabulous job.
Pineapple Day Spa is a US Beauty Salon based in Pine Bush, New York. Pineapple Day Spa is located at 35 Boniface Dr, Pine Bush, NY 12566, USA.
Please contact with Pineapple Day Spa using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Pineapple Day Spa opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.